ERROR

Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file

Last Published: April 26, 2020

Error Message

When installing Esri Maps Designer for SAP BusinessObjects, the following error message may be returned:

"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

Cause

This error may occur because of a corrupt download of the install files or the installer is on a network location.

Solution or Workaround

• Try re-downloading the file as it might be corrupted or there was an incomplete download.

• Copy the installer and run it locally rather than running the install from a network location.

    Article ID: 000012302

    Software:
    • Legacy Products

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