Sideload mobile map packages (MMPKs) to ArcGIS Navigator using Android 11 or later

Summary

After a device has been updated to Android 11 or later, ArcGIS Navigator will not be able to open maps that were sideloaded onto the device prior to the update. You may also be unable to access the device's external storage when connecting to a computer.

The files stored on the device and externally on the microSD card still exist, they just don’t appear in Navigator or the computer’s file explorer. This prevents accessing your existing maps in Navigator and it also prevents copying (sideloading) mobile map packages (MMPKs) to the device.

Procedure

To sideload files to a device using external storage on Android 11 or later, you must connect the microSD card directly to the computer using a card reader. The steps for accessing and sideloading MMPKs for use with Navigator are as follows:

Access existing sideloaded MMPKs on the device

1. Browse to ArcGIS/mmpks on your Android device.
2. Move the .mmpk files to the mappackages folder using the following file path:
   android/data/com.esri.navigator/files/mappackages
   • Note: If the folder doesn’t exist, you can manually create it.

The MMPKs are ready to use in Navigator.

Sideload MMPKs onto a MicroSD card

1. Connect the microSD card to the computer using a card reader.
2. Using the computer’s file explorer, navigate to the mappackages folder using the following file path:
   android/data/com.esri.navigator/files/mappackages
   • Note: If the folder doesn’t exist, you can manually create it.

3. Copy the .mmpk file to the mappackages folder.
4. Remove the microSD card from the card reader and insert it back into your device.

The MMPK is ready to use in Navigator.