PROBLEM

Route Server 9.2 fails with ArcIMS 9.2 Service Pack 3

Last Published: April 25, 2020

Description

With ArcIMS 9.2 Service Pack 3 installed, Route Server 9.2 services cannot be started or created.

The following error message is returned in the Application Server log:

<ERROR code="1" numthreads="0" >
library can not be loaded : C:\Program Files\ArcGIS\ArcIMS\Server\ext\RouteServer\RouteServer.dll
</ERROR>

Cause

Updates made to Spatial Server in ArcIMS 9.2 Service Pack 3 cause Route Server to fail during initialization.

Solution or Workaround

Download and install the ArcIMS Route Server 9.2 Patch. Follow the installation instructions on the download page.

Article ID:000009653

Software:
  • Legacy Products

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