Requested image is too big and cannot be created

Last Published: April 25, 2020

Error Message

The ArcIMS client application returns the following error message when making a request to an ArcIMS Image Service: "Requested image is too big and cannot be created."


The Image Memory Limit for the service needs to be increased to support the image.

Solution or Workaround

You can set the Image Memory Limit for an Image Service using ArcIMS Administrator.

  1. In ArcIMS Administrator, click MapServices or Services.
  2. Highlight the service you want to increase the Image Memory Limit of and click the Properties tool.
  3. Click the Advanced tab, click the up arrow to increase the Image Memory Limit to the desired image size, and click OK.
  4. Save your Site Configuration.

Article ID:000003981

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