Remove the verified status from an ArcGIS Online organization to allow anonymous access

Summary

Esri can validate an ArcGIS Online organization's identity by making it a verified organization. Verified organizations can designate items they have shared with everyone (public) as authoritative. Designating public items as authoritative makes it easier for others inside and outside the organization to find reliable, up-to-date content.

Once an organization has been verified, the organization´s name cannot be changed and anonymous access cannot be disabled. Verified organizations that need to change their organization name or disable anonymous access for any reason must have their verified status removed before making these changes.

Procedure

To remove the verified status, an organization administrator can either remove the authoritative designation from all public items in the organization, or change the sharing status of the items so they are no longer shared with everyone. To remove the verified status for an ArcGIS Online organization and allow anonymous access the following workflow must be performed: 

1. Find all the authoritative public items in the organization:
   
   1. In ArcGIS Online, click Content and click the My Organization tab.
   2. Expand the Sharing filter and click Everyone (public).
   3. Expand the Status filter and click Authoritative.

2. For each item returned, click the name of the item to open its item page and do one of the following:
   
   • To remove the authoritative designation, click the Settings tab, and under Content Status, click Undo.

2. • To change the sharing status, click the Overview tab, click Share, change the sharing level, and click Save.

3. Contact Esri Customer Service to remove the verified status from the organization.
4. Once the organization is no longer verified, change the organization´s name or disable anonymous access as needed:
   • In ArcGIS Online, navigate to Organization > Settings > Security, and under Policies, toggle off the option to Allow anonymous access to your organization's website, as shown in the image below.

5. Finally, the organization can be can be re-verified with anonymous access disabled successfully. 
   • More information about the verification process, see: Get verified - Configure general settings—ArcGIS Online Help | Documentation