PROBLEM
Registration Wizard crashes while registering single use ArcGIS products
Description
The Registration Wizard crashes while attempting to register a single use ArcGIS application or extension.
Cause
The path to the .esu9 license file is too long. The ArcGIS Registration Wizard accepts license files, only if the path to the file is less than 110 characters.
Solution or Workaround
Place the .esu9 single use license file in a location with a file path of less than 110 characters (e.g., 'C:\ArcGIS License File'), and run the Registration Wizard again.Article ID: 000009807
Software:
- ArcMap 9 x
Receive notifications and find solutions for new or common issues
Get summarized answers and video solutions from our new AI chatbot.
Related Information
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App