Registration Wizard crashes while registering single use ArcGIS products

Last Published: April 25, 2020


The Registration Wizard crashes while attempting to register a single use ArcGIS application or extension.


The path to the .esu9 license file is too long. The ArcGIS Registration Wizard accepts license files, only if the path to the file is less than 110 characters.

Solution or Workaround

Place the .esu9 single use license file in a location with a file path of less than 110 characters (e.g., 'C:\ArcGIS License File'), and run the Registration Wizard again.

    Article ID:000009807

    • ArcMap 9 x

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