How To: Re-Create a Federated Servers Default Utility Service

Summary

The instructions describe how to re-create an ArcGIS Server Utility OfflinePackaging_GPServer service. In certain situations, upgrades appear successful yet don't create services introduced during the upgrade. Possible causes can be due to the lack full administrator permissions by the account used install ArcGIS Server, and/or the service account lacked control of ArcGIS software folders.

Procedure

Follow these steps to re-create the Server Utility OfflinePackaging_GPServer service. This workflow is the same for other services by replacing OfflinePackaging_GPServer service with the needed service. Steps 4 and 7 are not required for all services.

From a functional federated server site of same version as the affected site, log into ArcGIS Server admin page and navigate to Home > services > utility > OfflinePackaging_GPServer > edit.
Copy the content in the Properties box, and paste it into Notepad.
Log in to the Server Administrator on the affected site, using the Portal Federation login.
Verify where the output and jobs directory are located by navigating to Home > system > directories, and open both arcgisjobs and Arcgisoutput making note of the physical location.
Go to Home > services > utility > CreateService.
Paste in the content saved from step 2.
If necessary, make changes to copied text regarding the outputDir and jobsDirectory to correspond with the server's Arcgisoutput and arcgisjobs path.
Click Create.