ArcGIS Urban

Description

Effective with the ArcGIS Online June 2025 update, ArcGIS Urban will be included in the Professional Plus user type and will no longer be available for purchase as an add-on or as part of the ArcGIS Urban Suite sales bundle.

• ArcGIS Urban will be available with the Professional Plus user type only. ArcGIS Urban will no longer be an add-on to the Creator, Professional, or Professional Plus user types. This change will affect most ArcGIS Urban (stand-alone) and ArcGIS Urban Suite customers, as the majority have Creator user types and thus purchased ArcGIS Urban as an add-on.
• The ArcGIS Urban Suite will no longer be offered. All customers with a Professional Plus user type will receive access to both ArcGIS Urban and ArcGIS CityEngine.

Customers will retain access to their ArcGIS Urban licenses until their subscription renewal.

To avoid disruptions in access to ArcGIS Urban, customers must renew their new subscription with the Professional Plus user type.

Recommendation

Access to licenses that were previously sold separately will remain functional after the 2025 user types update through the duration of the customer’s subscription. At renewal, quotes will no longer include an additional cost for licenses that were previously sold separately.   

• ArcGIS Urban    
  • Transfer users with a Creator or Professional user type to a Professional Plus user type     
  • No action is needed for users with a Professional Plus user type    
• ArcGIS Urban Suite    
  • Transfer users with a Creator or Professional user type to a Professional Plus user type 

For ArcGIS Enterprise customers  
With the ArcGIS Online June 2025 update, ArcGIS Enterprise customers will find additional licenses available to assign to users, at the customer’s discretion, within My Esri. Esri will deliver licenses as follows:

• ArcGIS Urban for ArcGIS Enterprise 11.3 to 11.5 for all Professional Plus user types  
• ArcGIS CityEngine for ArcGIS Enterprise 11.4 and 11.5 for all Professional and Professional Plus user types