When zooming into 2004 PhotoMapper imagery from AirPhoto USA it disappears in the data frame

Last Published: April 25, 2020


** Internal Publish Only! This article may contain information that is not intended for external circulation. **

When zooming into an AirPhoto USA's 2004 PhotoMapper image, the image disappears.


This is a known problem with PhotoMapper images that is identified on AirPhoto USA's Web site.

Solution or Workaround

  1. On the Network drive:
    Uninstall PhotoMapper
    Install "PhotoMapper 4.2.2" in the same folder as previous version
  2. On each machine that has ArcGIS 9.1:
    Uninstall "AirPhotoUSA MapHandler"
    Install "AirPhotoUSA MapHandler v4.23 Prerelease for ArcGis 8.x or 9.x"

    As a precaution, do NOT to make a copy of the network license manager .plm file. The LM may get confused if it sees multiple copies on the same server.

Article ID:000008549

  • ArcMap 9 x

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