PROBLEM

Unable to view ArcGIS Server feature services in ArcMap

Last Published: October 28, 2020

Description

In ArcMap, after creating an ArcGIS Server connection to an ArcGIS Server site, the published map services are listed and can be viewed in the connection but the feature services however, are not listed and cannot be viewed.

The following image indicates that only the published map service is visible.

Image showing no feature service is available to be viewed

Cause

  • The ArcGIS Server connection is created with a Publisher or Administrator role instead of the User role.
  • An ArcGIS Server Basic license is authorized on the machine, which is a known limitation.

Solution or Workaround

Select one of the options below depending on the cause to resolve the issue.

Check the Use GIS services option

  1. In ArcMap, click the Catalog button on the toolbar.
  2. In the Catalog window, expand GIS Servers, and double-click Add ArcGIS Server.
Image showing the Catalog window
  1. In the Add ArcGIS Server window, check Use GIS services and, click Next.
Image showing the Use GIS services option
  1. In the General window, fill in the server address for Server URL, and the credentials under Authentication (Optional).
Image showing the General window
  1. Click Finish.

Authorize an ArcGIS Server Advanced license on the machine

Authorizing the ArcGIS Server Advanced license enables the feature services to be viewed in ArcMap. Refer to ArcGIS Enterprise: Authorizing ArcGIS Server for more information.

The following image shows the feature service is visible and available for viewing.

Image showing the feature service is available for viewing

Article ID: 000023668

Software:
  • ArcGIS Server
  • ArcMap 10 7
  • ArcMap 10 8

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options