PROBLEM

Unable to load the site creation page after installing ArcGIS Server

Last Published: January 14, 2021

Description

After installing ArcGIS Server, the site creation page does not load on a browser. In some cases, a 404 error message is returned when attempting to load the site creation page.

Cause

  • There are firewall restrictions on the ports used by ArcGIS Server.
  • There is a bad certificate reference in the server.xml file.

Solution or Workaround

Choose one of the following solutions, depending on the cause.

Note:
Seek the assistance of the organization's IT department to create firewall exceptions.

Article ID: 000024199

Software:
  • ArcGIS Server

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