Unable to input decimal separators in the ArcGIS Survey123 surveys

Description

Unable to input decimal separators such as decimal points or decimal commas in surveys configured in ArcGIS Survey123 Connect. In some cases, inputting decimal commas does not work when responding to surveys on certain Samsung devices.

Cause

• The Windows regional setting is set to a region that uses a different decimal separator.
• The Windows decimal symbol setting is set to a different decimal separator.
• The question type is not set to decimal in ArcGIS Survey123 Connect.
• Decimal commas are not supported on certain Samsung devices. For more information, refer to ArcGIS Survey123: Form behavior.

Solution or Workaround

• Change the Windows regional setting to a region that uses the intended decimal separator. Refer to Microsoft Support: Change your country or region in Microsoft Store, under the 'How to change your region' section, for instructions. Restart the machine to apply the changes.
• Configure the Windows number formats. Refer to Microsoft Support: Change the Windows regional settings to modify the appearance of some data types, under the 'Change the regional settings' section, for instructions with the Decimal symbol section set to the intended decimal separator on the Numbers tab. Restart the machine to apply the changes.
• In ArcGIS Survey123 Connect, select the decimal question type in the survey worksheet of the XLSForm to allow decimal input.

Note:
Alternatively, select the esriFieldTypeDouble field type in the survey worksheet of the XLSForm to allow decimal inputs and overwrite the default field type.