Unable to create an image collection in the ArcGIS Enterprise portal

Description

Attempts to create an image collection in the ArcGIS Enterprise portal fail even though the images are successfully uploaded, and the imagery layer item creation progress notification shows a cross mark indicating it is not complete, as shown in the image below.

The following error is returned in the ArcGIS Server logs:

Error:   
Error executing tool. CreateImageCollection Job ID: <Job ID>: Create Image Collection requires either file share or enterprise geodatabase raster store. Failed to create image collection.

Cause

The raster store is not registered in the ArcGIS Enterprise portal.

Solution or Workaround

1. Log in to ArcGIS Server Manager.
2. Click Site > Data Stores.
3. Click the Register drop-down list, and select Raster Store.
4. In the Register Raster Store window, register the raster store. Refer to ArcGIS Enterprise on Windows and Linux: Register a raster store for more information.