PROBLEM

Unable to create an image collection in Portal for ArcGIS

Last Published: June 7, 2023

Description

Attempts to create an image collection in Portal for ArcGIS fail even though the images are successfully uploaded. Creating the image collection fails in the imagery layer item creation progress, as shown in the image below.

The X symbol besides Creating image collection in the imagery layer item progress

The following error message is returned in the ArcGIS Server logs:

Error:   
Error executing tool. CreateImageCollection Job ID: <Job ID>: Create Image Collection requires either file share or enterprise geodatabase raster store. Failed to create image collection:
The error message, Error executing tool. is returned in the ArcGIS Server logs.

Cause

The raster store is not registered in the ArcGIS Enterprise portal.

Solution or Workaround

  1. Log in to ArcGIS Server Manager.
  2. Click Site > Data Stores.
  3. Click the Register drop-down list, and select Raster Store.
  4. In the Register Raster Store window, register the raster store. Refer to ArcGIS Server: Register a raster store for more information.

Article ID: 000029788

Software:
  • ArcGIS Data Store
  • Portal for ArcGIS
  • ArcGIS Enterprise 10 9 x
  • ArcGIS Enterprise 11 0
  • ArcGIS Enterprise 11 1

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