PROBLEM
After installing ArcGIS Web Adaptor (IIS) for ArcGIS Enterprise 11.1, attempts to open the configuration page fail, and the following error message is returned.
Error: HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid.
The ArcGIS Web Adaptor machine does not have the prerequisites installed. The prerequisites for ArcGIS Web Adaptor 11.1 are different from the previous ArcGIS Web Adaptor versions.
Install the prerequisites required on the machine before attempting to configure ArcGIS Web Adaptor 11.1. Refer to ArcGIS Enterprise: Prerequisites for more information.
Article ID: 000030504
Get help from ArcGIS experts
Download the Esri Support App