PROBLEM

Unable to authorize ArcGIS Server 11.x using the Software Authorization Wizard

Last Published: July 18, 2023

Description

In an ArcGIS Enterprise deployment, attempts to authorize ArcGIS Server 11.x on a machine using the Software Authorization Wizard fail, and return the following error message:

Error:   
Failed to create the base deployment because ArcGIS Server does not have a valid license. Please authorize using the Software Authorization for ArcGIS Server wizard.

Cause

  • The authorization file used is intended for earlier versions of ArcGIS Server.
  • The authorization file used is corrupted.

Solution or Workaround

Create a new authorization file from My Esri and reauthorize ArcGIS Server on the machine using the Software Authorization Wizard.

Article ID: 000030733

Software:
  • ArcGIS Server
  • ArcGIS Enterprise 11 0
  • ArcGIS Enterprise 11 1

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