PROBLEM

Unable to authorize ArcGIS Server 11.x using the Software Authorization Wizard

Last Published: July 18, 2023

Description

In an ArcGIS Enterprise deployment, attempts to authorize ArcGIS Server 11.x on a machine using the Software Authorization Wizard fail, and return the following error message:

Error:   
Failed to create the base deployment because ArcGIS Server does not have a valid license. Please authorize using the Software Authorization for ArcGIS Server wizard.

Cause

  • The authorization file used is intended for earlier versions of ArcGIS Server.
  • The authorization file used is corrupted.

Solution or Workaround

Create a new authorization file from My Esri and reauthorize ArcGIS Server on the machine using the Software Authorization Wizard.

Article ID: 000030733

Software:
  • ArcGIS Server
  • ArcGIS Enterprise 11 0
  • ArcGIS Enterprise 11 1

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options