PROBLEM

Unable to access vector tile services through ArcGIS Server connection in ArcGIS Pro

First Published: March 5, 2026
Last Published: April 28, 2026

Description

In ArcGIS Pro, ArcGIS Server services can be accessed through the Servers container in the Catalog pane by adding an ArcGIS Server connection. However, vector tile services hosted on ArcGIS Server are not visible in the Catalog pane when attempting to set a vector tile service as a basemap.

Cause

Vector tile services cannot be accessed directly through an ArcGIS Server connection in ArcGIS Pro and are accessed using a different workflow.

Solution or Workaround

Access the vector tile service in ArcGIS Pro using the ArcGIS REST Services Directory URL

  1. Navigate and log in to the ArcGIS REST Services Directory using the following URL format:
https://<webadaptorhost.domain.com>/<webadaptorname>/rest/services
  1. Navigate to and select the published vector tile service. In this example, under Services, Hosted/Schools_vtpk is selected.
The ArcGIS REST Services Directory
  1. In the address bar of the browser, copy the URL of the vector tile service. The format is as follows:
https://<webadaptorhost.domain.com>/<webadaptor>/rest/services/<folder>/<serviceName>/VectorTileServer
The REST URL of the vector tile service
  1. Open or create a new project in ArcGIS Pro.
  2. On the Map tab, click Add Data > From Path.
The Add Data From Path setting
  1. Paste the vector tile service URL into the box under Path. Service type is automatically changed to Vector Tile Service. Optionally, click the drop-down menu and select Vector Tile Service.
The Add Data From Path panel
  1. Click Add to add the vector tile service to the map as a basemap. Change the service name in the Contents pane if required.
The vector tile service added successfully into ArcGIS Pro
  1. Save the project.

Article ID: 000040641

Software:
  • ArcGIS Pro
  • ArcGIS Server
  • ArcGIS Enterprise

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