PROBLEM
Organization templates are helpful when starting a new ArcGIS QuickCapture project. These templates may consist of a single ArcGIS QuickCapture project or a solution comprised of several components that cover a workflow from data collection to data visualization. Sometimes, organization templates cannot be accessed and the following error message is returned:
Error: No templates available. Please contact your administrator for assistance
Depending on the cause, use one of the solutions below to resolve the issue.
Edit the sharing level to 'Your organization'
Add the ArcGIS QuickCapture projects in the group
Note: This workflow is only applicable to organization administrators, or users with a role that can manage the organization's website settings. Refer to ArcGIS Online: User types, roles, and privileges for more information.
On the FROM ORGANIZATION tab, the organization templates are accessible as shown in the image below.
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