PROBLEM

Unable to access feature layers in ArcGIS Dashboards

Last Published: June 5, 2020

Description

When configuring an action on an element in ArcGIS Dashboards, selecting a feature layer fails, returning the following error message:

Error:   
Layer not accessible.
Image of the error message

Cause

The feature layers used to configure the action are added as feature collections in ArcGIS Online or Portal for ArcGIS.

Solution or Workaround

To resolve this issue, republish the feature layers as hosted feature layers for use in ArcGIS Dashboards. Check the Publish this file as a hosted feature layer. (Adds a hosted layer item with the same name.) check box when republishing the hosted feature layers to ArcGIS Online or Portal for ArcGIS. Refer to ArcGIS Online: Publish hosted feature layers and Portal for ArcGIS: Publish hosted feature layers for more information.

Image of the 'Publish this file as a hosted feature layer' check box.

Article ID: 000023127

Software:
  • ArcGIS Online
  • Portal for ArcGIS

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options