PROBLEM

The Verizon Networkfleet input connector URL is constructed using port 6280

Last Published: August 19, 2020

Description

When correctly configuring the Verizon Networkfleet Connector in ArcGIS GeoEvent Server, the input connector incorrectly generates a URL utilizing port 6280, and does not receive incoming feed.

Cause

The URL for the input connector is changed due to corruption or changes in configuration. The HTTP port is changed to 6280 instead of the default 6180, causing the URL for the input connector to be incorrect. The following is an example of an incorrect URL:

http://<GeoEvent_MachineName>:6280/geoevent/rest/receiver/<Networkfleet_Input_Connector_Name>
Image of an incorrectly generated URL using port 6280

When correctly configured, the input connector creates the URL used to report to Verizon. The correct URL is displayed below:

http://<GeoEvent_MachineName>:6180/geoevent/rest/receiver/<Networkfleet_Input_Connector_Name>

or

https://<GeoEvent_MachineName>:6143/geoevent/rest/receiver/<Networkfleet_Input_Connector_Name>
Image of a correctly generated URL using port 6143

This parameter is automatically generated by ArcGIS GeoEvent Server, and is not editable within GeoEvent Manager.

Note:
Verizon sends its feed to the input connector URL. This URL must be publicly available to ensure that the feed can be received. The organization's IT/Network team is responsible for ensuring the URL is open and accessible by Verizon.

Solution or Workaround

To resolve, follow the steps listed below.

  1. Log in to GeoEvent Manager, and open the Verizon Networkfleet input connector. The URL lists port 6280.
  2. Take a screenshot of the existing input connector, and copy the name of the input connector into a text editor software, such as Notepad.
  3. Delete the Verizon Networkfleet input connector.
  4. Navigate to the following location:
C:\Program Files\ArcGIS\Server\GeoEvent\etc
  1. Open the org.ops4j.pax.web.cfg file. Search for the 'org.osgi.service.http.port=6280' parameter, and edit it to 'org.osgi.service.http.port=6180'. Save the file.
Note:
Ensure the latest version of the Verizon Networkfleet Connector is configured before proceeding to the next step. The latest version can be found in the ArcGIS: Connector - Verizon Networkfleet for GeoEvent Server  page.
  1. Create a new Verizon Networkfleet input connector, and use the same name as copied in Step 2. Save the input connector..

The newly created input connector now correctly uses port 6180 for incoming feed.

Article ID: 000022776

Software:
  • ArcGIS Server

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