The Identify Routes tool is disabled in ArcGIS Pro

Description

When attempting to use the Identify Routes tool in ArcGIS Pro, the tool is disabled, and the ‘This command is currently unavailable. Available with Location Referencing license’ message is returned.

Cause

• The Location Referencing extension license is not assigned to the member.
• The ArcGIS Pro license used is a Basic license. A Standard or Advanced license is required to use the Identify Routes tool.

Solution or Workaround

Use one of the following options to resolve the issue.

Assign the Location Referencing extension license to the member

By default, the Location Referencing extension license is not included in the Creator or GIS Professional (Standard or Advanced) user type. To use the Identify Routes tool in ArcGIS Pro, organization administrators or members with licensing privileges must manually assign the Location Referencing extension license to the member. Refer to ArcGIS Online: Configure add-on licenses for multiple products for more information.

Note:
If the Location Referencing extension license is not included in the organization’s subscription, contact Esri Customer Service to purchase the license.

Assign the ArcGIS Pro Standard or Advanced license to the member

Administrators or organization members with privileges to manage licenses must assign the ArcGIS Pro Standard or Advanced license to the desired member. Refer to ArcGIS Pro: Assign or unassign an ArcGIS Pro add-on license or extension for more information.

For ArcGIS Pro Single Use or Concurrent Use licenses, contact Esri Customer Service to upgrade the license.