PROBLEM

The Embed map and Create app buttons are disabled in ArcGIS Online Map Viewer

Last Published: February 17, 2025

Description

When attempting to embed a map or create an app in ArcGIS Online Map Viewer, the 'Embed map' and 'Create app' buttons are disabled.

The Contents (dark) toolbar in ArcGIS Online Map Viewer

Cause

The hosted feature layer is opened in Map Viewer but not yet saved as a web map.

Solution or Workaround

To be able to embed maps or create apps, save the web map. Refer to ArcGIS Online: Save maps (Map Viewer) for instructions.

Note:
Additionally, the web map must be shared publicly (set to Everyone) to be successfully embedded.

The image below shows the 'Embed map' and 'Create app' buttons enabled in ArcGIS Online Map Viewer.

The Contents (dark) toolbar in ArcGIS Online Map Viewer

Article ID: 000034379

Software:
  • ArcGIS Online

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options