The cursor icon changes to and remains indefinitely as an hourglass


On the Remote Processing panel, if certain criteria are met (see list below), a warning message will be produced. The mouse cursor icon will then change and remain indefinitely as an hourglass. Interaction with the panel is still possible, however.

The criteria are:

1. No Geoprocessing Server is defined.
2. The 'Process jobs on remote geoprocessing server' option is checked.
3. When criteria 1 and 2 are met, the Apply button is pressed.


This is a known issue.

Solution or Workaround

Click Apply a second time.

Article ID:000004202

  • ArcMap 8 x

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic