PROBLEM

The ArcGIS Pro extensions toolbar is disabled

Last Published: November 25, 2020

Description

Extensions, such as Data Interoperability and Publisher, are added to ArcGIS Pro to expand the capabilities of the application. When an ArcGIS Pro extension license is added, the extension functionality is added to the ArcGIS Pro ribbon tab. In some instances, the extension tabs are disabled after adding the respective extension license to ArcGIS Pro.

Cause

  • The license is not enabled on the Licensing tab in the Project menu.
  • The ARCPROWORKOFFLINE Windows Registry option is set to True.

Solution or Workaround

Follow either one of these options to resolve the issue.

Enable the extension in ArcGIS Pro

  1. In ArcGIS Pro, navigate to Project > Licensing.
  2. Click Configure your licensing options.
  3. In the Licensing window, check the required extensions, and click OK.

Set the ARCPROWORKOFFLINE registry key option to FALSE

Warning: 
The instructions below include making changes to essential parts of the operating system. Esri recommends performing a backup of the operating system and files, including the registry, before proceeding. 

Esri cannot guarantee results from incorrect modifications while following these instructions. Exercise caution. Consult a qualified computer systems professional if necessary.
  1. Navigate to the Windows Start menu. In the search bar, type regedit and press Enter. If prompted, click Yes in the User Account Control window.
  2. In the Registry Editor window, navigate to the following folder path:
Computer\HKEY_Current_User\Software\Esri\ArcGIS Pro\Licensing
  1. Double-click ARCPROWORKOFFLINE to open the Edit String registry key window.
  2. For Value data, change the value from True to False. Click OK.

Article ID: 000024419

Software:
  • Desktop Extensions
  • ArcGIS Pro 2 x

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