PROBLEM

Survey data in the Table widget is hard to examine due to constant auto-refreshing in ArcGIS Experience Builder

Last Published: June 5, 2024

Description

In ArcGIS Experience Builder, when trying to analyze survey data, it auto-refreshes constantly in a Table widget. The frequent updates on the new survey data make it difficult to effectively examine the data.

Cause

The refresh interval setting of the survey data layer is too brief, resulting in the data refreshing too rapidly for users to examine thoroughly.

Solution or Workaround

Configure the refresh setting of the feature layer in ArcGIS Online

A survey created from ArcGIS Survey123 Connect generates a web map. The refresh setting of the layer in the web map can be adjusted by honoring the layer’s settings. The data's configurations are located within the properties of the web map. When it is set to auto-refresh, the layer's default refresh setting in the web map is configured to refresh every 5 minutes.

Refer to Steps 1 through 6 from ArcGIS Online: Set refresh interval (Map Viewer) for instructions. In Step 5, adjust the time interval by manually inputting a value higher than the default time. In this example, 30 minutes are inputted.

Note: 
Keep the Automatically refresh layer toggle enabled. Optionally, toggle off the button to disable auto-refreshing.
The Refresh interval configuration in the web map.

Configure the refresh setting in ArcGIS Experience Builder

Note: 
By default, surveys generated manually through the Survey widget in ArcGIS Experience Builder are created with the ArcGIS Survey123 web designer. Additionally, these surveys can be incorporated into a Table widget.

A survey created using the ArcGIS Survey123 web designer does not automatically generate a web map. Therefore, the survey data can be configured in ArcGIS Experience Builder. The data's configurations are located within the Data pane in the side toolbar. When it is set to auto-refresh, the layer's default refresh setting is configured to refresh every 10 minutes. The following is the workflow to configure the refresh setting of the survey data that does not originate from a web map.

  1. Log in to ArcGIS Online, and on the Content tab, browse to the desired web experience.
  2. Click Options The Options button. and select Edit.
  3. Click the Data The Data button. tab, and in the Data pane, click the feature service. In this example, the selected feature service is called Test survey.
The feature service of the data layer used in the Table widget.
  1. On the Layers tab, under the In use section, click the feature layer.
  2. Click Refresh settings The Refresh settings button. and under Custom, adjust the time interval by manually inputting a value higher than the default time. In this example, 30 minutes are inputted.
The Refresh setting button of the selected layer.
Note: 
Keep the Auto refresh toggle enabled. Optionally, toggle off the button to disable auto-refreshing.
  1. Click Save The Save button. > Publish.

Article ID: 000032666

Software:
  • ArcGIS Online
  • ArcGIS Experience Builder
  • ArcGIS Survey123

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