PROBLEM

Some labels are not displayed for a cluster of points in ArcGIS Online Map Viewer

Last Published: April 15, 2024

Description

When attempting to display the labels from a cluster of point features in ArcGIS Online Map Viewer, only one is displayed.

The image below shows clusters of visible point features such as Point A, Point G and Point J, whereas the other point features are not showing its label.

The map with only a few of the cluster of points visible in ArcGIS Online Map Viewer

Cause

The point features are close to each other or are overlapping. Therefore, some labels are not displayed at certain zoom levels, preventing all labels from being displayed at once.

Solution or Workaround

  1. Log in to ArcGIS Online and click Content > My content.
  2. Browse to and click the web map. In the item details page, click Open in Map Viewer.
  3. On the Contents (dark) toolbar, click Layer The Layer icon  .
  4. In the Layers pane, click the layer with the cluster of point features.
  5. On the Settings (light) toolbar, click the Labels The Labels icon  button.
  6. In the Label features pane, click Options The Options icon  > Rename to rename the label class in the text box. Click OK.
  7. Click the label class to expand it.
  8. Under Label field, select the desired field.
  9. Under Filter, click Edit label filter.
The Label features pane
  1. In the Filter pane, click Add expression.
  2. Under Expression, configure the parameters to display the label of the point feature.
    1. Click the field name selector, and select the desired field of the feature layer.
    2. Click the operator selector, and select is.
    3. Click the value input box drop-down menu and select the chosen point feature. In this example, Point A is selected.
The Filter pane
  1. Click the Close The Close icon  button.
  2. In the Label features pane, select Add label class to add another label class for another point feature.
  3. Repeat Steps 6 through 13 to display the rest of the labels. Omit Step 13 for the last label class.
  4. Adjust the desired location of the label to display. Refer to ArcGIS Online: Customize the label style for further instructions. For Step 2 in the documentation, ensure the label selected is the desired label class.
Note: 
The placement of the label may be affected by the zoom levels. Adjust the labels under Placement or Offsets accordingly.
  1. Click the Close The Close icon  button.
  2. Click Save and open > Save The Save icon  , to save the changes made.

The image below shows all the labels displayed for the cluster of points in ArcGIS Online Map Viewer.

The map with all the cluster of points in ArcGIS Online Map Viewer

Article ID: 000032246

Software:
  • ArcGIS Online

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