PROBLEM
Some map documents (MXDs) that worked properly in ArcGIS 10 Service Pack 1 (SP1) or prior cannot be opened or saved after installing Service Pack 2 (SP2). ArcMap may also crash at Service Pack 2 when switching from the Data View to the Layout View or when working with map surrounds such as Legend, North Arrow, Scale Bar, and Scale Text.
The issue occurs if the map document was created using the 'Save a Copy' functionality to save the map document to version 8.3, 9.0 or 9.1 and the map document contains map surround elements.
Article ID:000011256
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