PROBLEM
Login credentials are required upon launching ArcGIS Insights in ArcGIS Enterprise
Description
In some instances, after upgrading ArcGIS Insights or ArcGIS Enterprise, attempts to launch ArcGIS Insights fail, and the following 'Sign in' window is returned.
Cause
The issue occurs due to ArcGIS Insights not being installed on the ArcGIS Server machine while it is installed in Portal for ArcGIS.
Solution or Workaround
Install ArcGIS Insights in ArcGIS Server. Refer to ArcGIS Insights: Install Insights in ArcGIS Enterprise for instructions.
Article ID: 000031110
- Portal for ArcGIS
- ArcGIS Server
- ArcGIS Enterprise 11 0
- ArcGIS Enterprise 11 1
- ArcGIS Insights 3 3
- ArcGIS Insights 3 4
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