PROBLEM
Items do not load in Portal for ArcGIS after updating an SSL certificate in ArcGIS Enterprise
Description
After updating an expired Secure Sockets Layer (SSL) certificate in an ArcGIS Enterprise federated environment, attempts to view the items in Portal for ArcGIS fail, and no error is returned.
Cause
ArcGIS Data Store is not validated after updating the SSL certificate for ArcGIS Server and Portal for ArcGIS.
Solution or Workaround
To resolve this issue, validate ArcGIS Data Store using ArcGIS Server Manager. Refer to How To: Validate ArcGIS Data Store for instructions and more information.
Article ID: 000029298
- ArcGIS Data Store
- Portal for ArcGIS
- ArcGIS Server
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