Internet Explorer crashes when opening either ArcIMS Manager or an ArcIMS Java Viewer


When trying to open a Java Viewer application or ArcIMS Manager using Internet Explorer, the browser immediately crashes and disappears from the desktop.


This may be caused by an invalid Java Runtime parameter statement.

Solution or Workaround

Check the syntax of the Java Runtime parameters.

  1. Select Start > Settings > Control Panel and click Java Plug-In Control Panel.
  2. Check the syntax under the Basic tab.

    javaw.exe -Xms10m -Xmx256m

    The -Xms (-ms) value specifies the minimum amount of memory that is used by the Java VM. The -Xmx (-mx) value specifies the maximum amount of memory that the Java VM can use. The maximum amount that can be specified depends on the computer's memory resources.

    Make sure leading or trailing spaces do not exist.

Article ID:000004928

  • Legacy Products

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic