PROBLEM

Greenish cloud or haze when printing aerial images and data

Last Published: April 25, 2020

Description

There is a greenish cloud or haze in the printout when printing a map with aerial photo in it.

Cause

HP Technical Support confirm this issue. There is a problem printing a map with aerial photo to HP printers when using a High Glossy Photo paper. It was tested using an HP Designjet 4000, but may affect other printers as well. Because it is a problem with the printer, it does not matter if the map was printed through ArcMap or any other application, such as Acrobat Reader.

Solution or Workaround

Use a paper based media, such as common bond paper or HP coated paper.

Article ID:000008802

Software:
  • ArcMap 9 x

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