PROBLEM

Features not highlighted on infographic maps in the ArcGIS Experience Builder Business Analyst widget

Last Published: February 4, 2026

Description

In ArcGIS Experience Builder, selected features are not highlighted on infographic maps generated through the Business Analyst widget, which creates difficulty in identifying them, as demonstrated in the infographic below.

The infographic with the incorrect map display

Cause

The Business Analyst widget does not support certain mapping styles with numeric values and therefore these features are not highlighted in the infographics. The affected style options include the following:

Solution or Workaround

Duplicate the original layer and configure the mapping style in Map Viewer

  1. Log in to ArcGIS Online.
  2. In Map Viewer, in the Layers pane, click Options The Options icon on the layer and select Duplicate The Duplicate icon.
  3. On the Settings (light) toolbar, click Styles The Styles icon.
  4. In the Styles pane, under Pick a style, click Location (single symbol).
Note: 
Optionally, under Symbol style, edit the layer's symbol properties to remove the fill and retain only the outline, allowing both layers to be viewed simultaneously. Refer to ArcGIS Online: Change symbol style for more information.
  1. In the Styles pane, click Done > Done.
  2. In the Layers pane, click Reposition The Reposition icon. Drag and place the duplicated layer above the original layer.
  3. On the Contents (dark) toolbar, click Save and open > Save The Save icon.
Note: 
Alternatively, change the original layer's style to Location (single symbol) in Map Viewer. Refer to ArcGIS Online: Location (single symbol) for instructions.

The infographic below shows the map with the features highlighted.

The infographic shows the correct map display

Article ID: 000040004

Software:
  • ArcGIS Online
  • ArcGIS Experience Builder

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