PROBLEM
The Favorites tab allows the save, and quick access, of commonly used topics in the ArcGIS Desktop Help. Sometimes, favorite topics are not saved after they have been added to the list, and do not appear the next time the help is opened.
If the ArcGIS Desktop Help is opened from the Help menu of an application, such as ArcMap or ArcCatalog, Favorites are lost if the application is closed before the help is closed.
Article ID:000008465
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