PROBLEM

Embedded dashboard does not display mobile view correctly in ArcGIS Experience Builder

Last Published: September 30, 2025

Description

When previewing an embedded dashboard in an ArcGIS Experience Builder web experience in a browser using the small-screen device view button, the mobile view configured in ArcGIS Dashboards does not display correctly. Instead, the large-screen view appears truncated, as shown in the image below.

The embedded dashboard in mobile view in ArcGIS Experience Builder

Cause

The Embed widget in ArcGIS Experience Builder does not automatically display the configured mobile view of an embedded dashboard when the web experience is accessed from a desktop.

Solution or Workaround

To preview an embedded dashboard in an ArcGIS Experience Builder web experience, it must be accessed on a mobile device. The mobile view of an embedded dashboard in the Embed widget is only recognized when the experience is opened on a mobile device, providing an optimized layout for smaller screens that improves readability and usability.

Use the QR code to test both the draft and published versions on a mobile device before sharing the app. This helps verify that the layout, embedded content, and mobile views display as intended. Refer to ArcGIS Experience Builder: Save, preview, and publish for more information.

The image below shows the embedded dashboard displays correctly in ArcGIS Experience Builder on a mobile device.

The embedded dashboard displays correctly in ArcGIS Experience Builder on a mobile device

Article ID: 000037812

Software:
  • ArcGIS Experience Builder
  • ArcGIS Dashboards

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