PROBLEM

Bookmark modifications not saved in ArcGIS Pro

Last Published: October 21, 2025

Description

In ArcGIS Pro, when bookmarks are added or deleted, the modifications are not saved after closing and reopening the project. As a result, newly added bookmarks are not retained, and previously deleted bookmarks are restored when the project is reopened.

Cause

The ArcGIS Pro project is stored on a network drive or in a cloud storage service. In shared or synchronized environments, latency, file conflicts, or incomplete synchronization may occur depending on network connections. When the project is closed or accessed before the synchronization completes, changes to the bookmarks may be lost, overwritten, or incorrectly saved.

Solution or Workaround

Save the project to a local drive

In ArcGIS Pro, create a copy of the project and its associated files on the local machine. Refer to ArcGIS Pro: Save a copy of the current project file with a new name for instructions. Modify the bookmarks in the local copy, save the changes, and copy the updated project file back to the network drive to access the project with the updated bookmarks.

Disable automatic backups in the project

Automatic backups may cause conflicts when working with projects stored on a network drive. For instructions to disable the auto-save feature, refer to ArcGIS Pro: Back up the project. In Step 4, uncheck the Create a backup when the project has unsaved changes setting.

Article ID: 000038408

Software:
  • ArcGIS Pro

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