PROBLEM
ArcMap only prints to default printers when using Citrix Presentation 4.0
Description
ArcMap only prints to default printers when using Citrix Presentation 4.0.
Cause
This is a known issue.
ArcMap enumerates through all installed printers during software initialization. Printers that are not available during initialization are not recognized by ArcMap and ArcMap cannot print to them.
Solution or Workaround
Reduce the number of printers in the Citrix network.Article ID:000008976
Software:
- ArcMap 9 x
Get help from ArcGIS experts
Download the Esri Support App
Related Information
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback