PROBLEM

ArcIMS components are grayed out in the Add/Remove Programs utility

Description

After the ArcIMS uninstallation is cancelled, returning to and clicking Add/Remove, all the components are grayed out, even though ArcIMS 3.1 is still listed.

Cause

Some ArcIMS files were deleted and some remained.

Solution or Workaround



Manually remove ArcIMS from the system and remove ArcIMS from the registry.

<a href='http://support.esri.com/en/knowledgebase/techarticles/detail/18656' target='_blank'>How To: Manually remove ArcIMS from your registry</a>

Article ID:000003458

Software:
  • Legacy Products

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic