PROBLEM

ArcGIS Pro 2.0 undocked panes do not display properly in dual monitors

Last Published: April 25, 2020

Description

In some instances, when Windows 7 users undock a pane or window in ArcGIS Pro 2.0 and move it from one monitor to a secondary monitor, the pane or window is not displayed or drawn fully in the second monitor, as shown in the following image:

image of a feature table not properly drawn in a secondary monitor.

Cause

The Windows 7 system settings used for the appearance and performance are not configured properly.

Solution or Workaround

As long as the machine meets the graphical system requirements for ArcGIS Pro 2.0, Windows 7 can properly display the undocked panes or windows in a secondary monitor with the correct settings. Follow the steps below to configure to the proper appearance and performance setting in Windows 7 for ArcGIS Pro 2.0:

  1. Click the Start button.
  2. Click Control Panel > System > Advanced system settings.
  3. Click the Settings... button under the Performance section.
  4. Under the Visual Effects tab, check Let Windows choose what's best for my computer.
    User-added image
  5. Click Apply.

Once the new appearance and performance setting is applied, the undocked panes and windows are displayed or fully drawn in the secondary monitor.

Article ID:000016551

Software:
  • ArcGIS Pro

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