PROBLEM
The Route Server extension for ArcIMS has been installed as well as a supported release of Route Server SDC-format data. Using the sample configuration file that is installed with the data; for example, usa.axl, users are able to create an Image service. However, when users attempt to create a Route service using the same configuration file, the following error is returned:"Error When trying to administer Service"
The Route Server version installed may be incorrect.
If installing from a network location, check the date of the installation executable (AIMSRouteServerSetup.exe):
1. The file compatible with ArcIMS 3.1 is dated Nov. 13, 2001.
2. The file compatible with ArcIMS 4.0 and ArcIMS 4.0.1 is dated April 1, 2002.
Article ID:000006738
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