Problem: An Error Message is Returned When Importing a Multipoint Shapefile to the Busines

Description

When attempting to import a zipped multipoint shapefile to the Esri Business Analyst Web Application (Business Analyst Web App) via Add Data > Import File, the following error message is returned:

Error:   
These areas are not in the country you selected and can't be used for analysis and reports. Change your country selection above and try again.

Cause

This issue occurs because importing a shapefile containing multipoint geometries is not supported in the Business Analyst Web App.

Solution or Workaround

As a workaround, run the Multipart To Singlepart geoprocessing tool in ArcMap or ArcGIS Pro with the multipoint shapefile as the input to generate a new singlepart shapefile by separating the multipoint features before importing to Business Analyst Web App.

To run the Multipart To Singlepart tool in ArcMap, use the following workflow:

Add the multipoint shapefile to ArcMap.
In ArcToolbox, navigate to Data Management Tools > Features > Multipart To Singlepart.
Select the multipoint shapefile as the Input Features.
Set a name and location for the Output Feature Class.
Click OK.

To run the Multipart To Singlepart tool in ArcGIS Pro, use the following workflow:

Create a new, blank project in ArcGIS Pro, and add the multipoint shapefile to the project.
Click the Analysis tab, and select Tools in the Geoprocessing group.
Click Toolboxes in the Geoprocessing dialog box, and navigate to Data Management Tools > Features > Multipart To Singlepart.
Select the multipoint shapefile as the Input Features.
Set a name and location for the Output Feature Class.
Click Run.

Archive the output point shapefile to a .zip file format ensuring the ZIP archive to contain the .shp, .shx, .dbf, and .prj files that comprises the shapefile, and import the .zip file to the Business Analyst Web App.