Problem: An Error Has Occurred Message is Received When Creating a Custom Location Type

Description

Attempting to create a custom location type using Esri Maps for Office fails with the message:

"An error has occurred."

This happens in the Add Location Type wizard upon naming a location and clicking the Add button.

Add Location Type wizard

Cause

The cause of this error is insufficient read / write permissions for the EsriMaps folder where the new location type is written.

Solution or Workaround

Read / write access must be granted by an administrator to the appropriate directory:

Note:
The following are the default installation locations of the EsriMaps folder. If another location was chosen during installation, change access permissions there.

• For Windows XP: