PROBLEM

A point symbol is not displayed when selecting a geopoint in ArcGIS Survey123

Last Published: February 14, 2024

Description

When answering a geopoint question in ArcGIS Survey123, selecting a location on the map does not display the point symbol.

A survey in ArcGIS Survey123.

Cause

The survey is published from an older version of ArcGIS Survey123 and is not compatible with the updated release.

Solution or Workaround

  1. Log in to ArcGIS Survey123.
  2. Click the My surveys tab.
  3. Navigate to the survey and click More options The More Options icon. > Settings.
  4. On the Version tab, select the Always use the latest version option.
  5. Click Save.
The Version tab in the ArcGIS Survey123 website.

The image below shows the point symbol displayed after selecting a location in the geopoint question.

A survey in ArcGIS Survey123.

Article ID: 000031857

Software:
  • ArcGIS Survey123 Website

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