PROBLEM
The Printer Properties button on the ArcMap Page and Print Setup dialog box is grayed out and changes cannot be made although ArcMap can print to the printer.
This may occur if the printer was installed using a 'rundll32' command.
Two fabricated examples of this command are:
Code:
rundll32 printui.dll, PrintUIEntry /ga /n \printerserver\printer
Code:
rundll32 printui.dll,PrintUIEntry /ga /c\\%COMPUTERNAME% /n\\printerserver\printer
Code:
'AddPrinters.vbs
'start
Set WshNetwork = WScript.CreateObject("WScript.Network")
WshNetwork.AddWindowsPrinterConnection "\\<printerserver>\<printer>"
'end
Article ID: 000008139
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