PROBLEM

PDF files exported from ArcMap will not print using Adobe Acrobat 4.0

Last Published: October 1, 2025

Description

ArcMap generated PDF files containing annotations or labels will not print using Adobe Acrobat or Acrobat Reader 4.0.

Cause

This is an incompatibility with Acrobat and Acrobat Reader version 4.0.

Solution or Workaround



Upgrade to version 4.05 or higher, which is available free of charge from Adobe.

Article ID: 000002768

Software:
  • ArcMap

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options