OverView Map for the HTML Viewer becomes red X if print page is created after zooming in to a very small extent

Last Published: April 25, 2020

Error Message

After zooming in to very small extent and trying to use the Print button in the HTML Viewer, a 'no image' (Red X) may appear for the overview map in the print page.


This is a known issue.

Solution or Workaround

Select an option below.

  • Disable the Overview map in the Print page.

    1. Open 'aimsPrint.js' file, located under the javascript folder inside the Web site, in any text editor.
    2. Find the following lines of code:

    var printLegURL="";

    3. Add the new line of code below the above line:

    //new code added here

    4. Save the file and the overview map is no longer shown in the print page.
  • Use the Print option from the browser to print the map rather than using the print button in the HTML Viewer.

Article ID:000008145

  • Legacy Products

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