PROBLEM

On Windows 2000 with IIS5, after going through the ArcIMS installation I get an error saying that I don't have administrator privileges

Last Published: April 25, 2020

Description

On Windows 2000 with IIS 5.0, after going through the ArcIMS installation I get an error saying that I don't have administrator privileges. I then get an error message that ArcIMS cannot be uninstalled.

Solution or Workaround

This problem occurs occasionally on Windows 2000 even if you have administrator priviledges.

  1. Do a manual uninstall of ArcIMS 3.1 from Add/Remove Programs in the Control Panel.
  2. Next, log out and then log back in.

    You should be able to install ArcIMS 3.1 after logging out.

Article ID:000003424

Software:
  • Legacy Products

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options