ERROR

Not enough memory

Last Published: April 25, 2020

Error Message

ArcDoc returns the error message either at start up or when the find tab is selected:

"Not enough memory."

Cause

The file WinHelp uses to index the help system is corrupted.

Solution or Workaround



  1. Use Windows Explorer to view all hidden file types.

    Windows NT:
    A. Click View > Folder Options.
    B. Select the View tab.
    C. Check the 'Show all files' option.

    Windows 2000:
    A. Click Tools > Folder Options.
    B. Select the View tab.
    C. Check the 'Show hidden files and folders' option.

  2. Find and delete %ARCHOME%\help\arcinfo.gid

Article ID:000002729

Software:
  • Legacy Products

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