Map document fails to open or save at ArcGIS 10 Service Pack 2

Last Published: April 25, 2020


Some map documents (MXDs) that worked properly in ArcGIS 10 Service Pack 1 (SP1) or prior cannot be opened or saved after installing Service Pack 2 (SP2).

ArcMap may also crash at Service Pack 2 when switching from the Data View to the Layout View or when working with map surrounds such as Legend, North Arrow, Scale Bar, and Scale Text.


The issue occurs if the map document was created using the 'Save a Copy' functionality to save the map document to version 8.3, 9.0 or 9.1 and the map document contains map surround elements.

Solution or Workaround

Install the ArcGIS 10 SP2 (Desktop, Engine, Server) Page Layout Map Surround Patch.

    Article ID:000011256

    • ArcMap

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