“Legacy endpoint is deprecated” error when using Locate Engineering Documents tool in ArcGIS GeoBIM for ArcGIS Enterprise 11.3 and 11.4

Description

In ArcGIS GeoBIM for ArcGIS Enterprise 11.3 and 11.4, with Autodesk Platform Services (APS) applications created on or after December 10, 2024, a “Legacy endpoint is deprecated” error is returned when using the Locate Engineering Documents tool.

ArcGIS GeoBIM on ArcGIS Enterprise configured with Autodesk Platform Services (APS) applications created on or after December 10, 2024 will fail to generate document geometries in the Tools page with “DA job failed” error for all documents due to deprecation of certain APS APIs.

An example error message in the error log may appear as follows:

{\"reason\":\"Legacy endpoint is deprecated\"}\r\n[01/14/2025 03:40:43] Error: Unable to download file from https://developer.api.autodesk.com/oss/v2/buckets/...,O2tenant.179: Response status code does not indicate success: 403 (Forbidden)..\r\n[01/14/2025 03:40:43] Error: Response status code does not indicate success: 403 (Forbidden).\r\n[01/14/2025 03:40:43] Error: An unexpected error happened during phase Downloading of job.\r\n[01/14/2025 03:40:43] Job finished with result FailedDownload\r\n[01/14/2025 03:40:43] Job Status:\r\n{\r\n  \"status\": \"failedDownload\",\r\n  \"reportUrl\": \"https://dasprod-store.s3.amazonaws.com/workItem/....","type":"error","message":"DA job failed for: YourFile.dwg","objectId":8}

Cause

This issue is related to the deprecation of one of the Autodesk APIs that affects new APS applications created on or after December 10, 2024.

Solution or Workaround

You can re-use an existing Client ID (created prior to December 10th, 2024) by adding the callback URL to an existing APS application. Follow these steps to finalize the setup:

1. Configuring the callback URL is described in step 4 of the Create an Autodesk Platform Services application for ArcGIS GeoBIM instructions.
2. After configuring the callback URL, please follow the steps in the help Authorize the APS application for the Autodesk Construction Cloud account to create a custom integration in your Autodesk account.
3. Enter the existing Client ID by following the instructions in Update the Autodesk.json file.
4. Finally, Update the geoprocessing service configuration file and Update the geoprocessing service configuration file for ArcGIS GeoBIMAuth with the updated Client ID.

Contact GeoBIMSupport@esri.com with an Autodesk Client ID to use new Autodesk Platform Services (APS) applications created on or after December 10, 2024. This solution will be supported until July 31, 2025