Frequently asked question

Is there a way to reset ArcLogistics Online to the normal layout?

Last Published: April 25, 2020

Answer

The ArcLogistics Online layout can be reset by renaming the 'user.config' file to 'user.config.OLD' and then restarting the program. 

Note:
This is similar to renaming ArcMap's 'Normal.mxt', in that it can fix many common issues with ArcLogistics Online.

The 'user.config' file may be found at the following locations:

• Windows XP:
C:\Documents and Settings\All Users\Application Data\ArcLogistics

• Windows Vista and Windows 7:
C:\ProgramData\ArcLogistics.


Article ID:000011178

Software:
  • Legacy Products

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